Refund Policy
Our fair approach to refunds. Last updated April 15, 2025
Online Consultations
| Situation | Refund | Timeline |
|---|---|---|
| Doctor did not join | 100% refund | 2 business days |
| Cancelled 24h+ before | 100% refund | 5 business days |
| Cancelled within 24h | 50% refund | 5 business days |
| Technical failure (our end) | 100% or reschedule | 2 business days |
Contact for Refunds
Email: refunds@ebihealth360.com or WhatsApp: +91 700 471 5220